A little help, when you need it.
Support for your daily quotes, vocabulary, widgets and personal packs.
Contact Quotellect
The support email will be published here before launch. In the meantime, the troubleshooting guides below cover the most common questions.
Never send passwords or payment-card details.
Restore Pro
Check that you are signed in to the Apple or Google account used to purchase Pro. Open the Pro screen in Quotellect and choose Restore. Use this for monthly, yearly and lifetime purchases.
Apple and Google purchases are separate. Quotellect does not have an account system that transfers purchases between stores.
Subscriptions and lifetime
Monthly and yearly plans are auto-renewing subscriptions. To manage or cancel renewal, choose Manage subscription on the Pro screen or use your app store’s subscription settings. Uninstalling Quotellect does not cancel a subscription.
Lifetime Pro is a one-time purchase with no recurring charge. You can find it by expanding “Prefer a lifetime option?” below the monthly and yearly choices on the Pro screen.
Payments and refunds are handled by the store where you purchased Pro. For Apple purchases, visit Report a Problem. For Google Play purchases, use Google Play Help.
Personal pack creation
AI creation requires a compatible device, an available on-device model and a supported language. Pro access does not make an unsupported device compatible.
On iOS, check that your device supports Apple Intelligence and that it is enabled. On supported Android devices, check system updates and the availability of the required on-device AI service and model. Follow any explanation shown in the creator and keep Quotellect open while generating.
Device limits can affect generation. Other app features remain available when AI creation is unavailable. Review generated content before relying on it or sharing it.
Reminders
Check Quotellect’s notification permission in your phone settings. Confirm the reminder time in the app, then try turning the reminder off and on. Focus modes, notification settings and battery-saving features may affect delivery.
Widgets
Check which quote and word categories are enabled in Quotellect. Open the app after changing your selections. Your phone controls widget refresh timing, so changes may not appear immediately. If a widget remains stuck, try removing it and adding it again.
Saved content and backups
Favourites, settings and personal packs are stored locally. There is no Quotellect account or app-managed cross-device sync. Removing the app or clearing its storage removes local data; a device backup may restore it depending on your operating-system settings. Back up your device before reinstalling if you want to preserve local content.
Privacy and terms
Read the Quotellect privacy policy. For the iOS app, Apple’s standard End User License Agreement applies unless a custom agreement is supplied. Purchase prices and billing periods are shown in the app before confirmation.